1.Mobile App Installation, No phone calls or No complicated browsing on the Web.
- Search PlumbPlus at Playstore/Appstore
- Install app on your mobiile device
2. Registration before sign in Mobile App
- Only one time registration process is required
- Then put email ID and PW for sign in process
- Registered new customers will have $50 discount benefits on first project (~July 31st 2018)
3. One time Sign in for lasting access and history management
- If you forgot password, firstname.lastname@example.org will send temporary P/W to your email account
4. Choose the menu and take the photo of the point of problem and simple descriptions. We understand that you're not an expert!
- "+" leads you to take a photo or select images from your photo album
- You can add upto 3 photo images
- Full length of description
- Select your desired schedule and submit your request
5. Get competitive cost estimation
- Less than a minute, you will get a cost estimation from our master plaumber
- When you accept it by selecting "Confirm" button, assigned pro-plumber profile will be sent to your mobile
- If you're not responding via selecting confirm button for over 30minutes, system will remove requested project.
6. Assigned Plumber
- PlumbPlus Qualified Plumber will be assigned and plumber's profile will be sent to your mobile immediately
- Our system assigns right plumbers based on multiple database (customer location, selected menu skills, cost, schedule and more)
- After plumber assignment notification, if you need to change confirmed project schedule, please contact us via email@example.com
7. Visiting Plumber
- Plumber will send notification upon his departure in advance
- You will have notification with plumber's geographic location
- Since our plumber confirmed project with initial cost estimation, project needs be completed at same price.
- Just in case, when extra tasks are required, Re-quotation can be executed upon plumber-customer-HQ's agreement.
- New project request by customer is recommended rather than taking re-quotation process
- Plumber will send photos to you via app "before and after"
- Customer's credit card payment is recommended
- You can save your credit card information for next project as well
11. Plumber satisfaction
- We'd like to encourage you to submit plumber service satisfaction as scoring points 1~5 and your comments, if any
- Your comments will help organizing powerful plumber networks in Bay area
If you have any questions, feel free to contact us via email :firstname.lastname@example.org or chatting window on www.plumbplus.net